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- What is a Cookie?
Cookies are small sets of information that are placed on a User's terminal by the server of the website visited by the User and/or by a third party server. Depending on their type, they may serve different purposes: cookies that enable the website to function, cookies that make it possible to analyse the Internet user's behaviour, advertising cookies, social network cookies, etc. Only the sender of the cookie can read it.
A cookie therefore records information relating to the User's browsing history on a website.
The Monaco Santé Portal and the mobile application only use technical cookies that are strictly necessary for browsing, in addition to audience measurement cookies, which are exempt from consent, as they enable totally anonymous statistical data to be generated.
There are various types of cookies:
- Technical cookies: these are cookies used to identify the services and sections that the User has visited on a website, to facilitate navigation on the website, to personalise services and content, and to enable Users to benefit from certain features. They do not require the consent of the user;
These cookies are exclusively intended to carry out or facilitate the transmission of a communication via an electronic communications network. They are strictly necessary for the provision of a service that is expressly requested by the subscriber or user: his/her access to and navigation on the website;
Technical cookies are essential for navigation. They remain on the terminal only for the duration of connection.
- Audience measurement cookies: these cookies make it possible to analyse traffic on a website (e.g. number of times a page is viewed, the time spent on each page, the number of clicks, screen resolution, preferred language, website(s) visited, time stamps on pages visited, etc.), to enable certain services to function and measure the audience for services;
As concerns cookies placed by the Monaco Santé Portal, the statistics are anonymous (i.e. they do not allow a person to be traced; the IP address of the Internet user is anonymised).
- Third party cookies: certain pages of the Monaco Santé Portal and the mobile application display content from third party websites. In order to view this content, the User must click on a link, sticker or share button, which will take him/her to the third party website. This website may place cookies that are subject to the data protection policy of the respective website. In this case, the User must accept these particular conditions. The Administration has no control over this cookie policy and cannot be held responsible.
When you visit the Administration's Monaco Santé Portal or the mobile application, you are asked to accept or decline setting the parameters of the cookies before continuing your navigation.
- Cookies on the Monaco Santé Portal and the mobile application
TECHNICAL COOKIES
The Administration's Monaco Santé Portal and mobile application use technical cookies to ensure the smooth running and availability of the Monaco Santé Portal and mobile application in order to optimise your browsing. They are used to navigate between the various pages of the Monaco Santé Portal and the mobile application, to enable Users of the website and the mobile application to facilitate the sharing of content and to enable the User to view multimedia content directly on the Portal or the mobile application.
These Cookies are essential for browsing the Monaco Santé Portal and mobile application. Deleting them may lead to difficulties or an inability to navigate and access the Services.
Below is a table summarising all the details of the browsing cookies used on the Monaco Santé Portal and the mobile application.
Name of the cookie | Service | Purpose | Duration of storage |
sngcookie | All | Determines whether the user is authenticated and avoids re-authentication of the user on different services | Session |
JSESSIONIDSSO | All | Identifies the visitor by a unique session number | Session |
JSESSIONID | All | Identifies the visitor by a unique session number | Session |
IDSLANG | All | Determines the user's preferred language | Session |
XSRF-TOKEN | All | Ensures browsing security by preventing "Cross-Site Request" attacks | Session |
_keldoc_session | All | Identifies the visitor by a unique session number | Session |
CookieInformationConsent | All | Enables the recording and tracking of your consent to the placing of Cookies. The Cookie makes us aware that you have read the pop-up | 13 months |
nehs-security | All | Necessary for unique authentication for all services. It contains the following user data: (name, first name, login, e-mail, roles, date of last connection, and preferred language) | 7200 s |
isAppliMobilePatient | All | Indicates that services are accessed via the mobile patient application | 30 days |
isLoggedIn | All | Determines whether the user is authenticated | Session |
kd-jwt-1 | All | Identifies the visitor by a unique session number | Session |
kd-jwt-patients-1 | All | Identifies the visitor by a unique session number | Session |
io | All | Enables WebSocket communication with the server | Session |
AUDIENCE MEASUREMENT COOKIES
Audience or statistical cookies may also be installed in order to improve our services by compiling statistics, for example according to the volume of visits and use of the various elements that make up our website and mobile application (sections and content visited, browsing history) in order to improve interest and ergonomics.
As part of the Monaco Santé Portal and mobile application, the audience measurement cookies placed on the user's terminal enable anonymous statistics to be produced. The IP address of the user is anonymised to the last 2 bytes.
Name of the cookie | Service | Purpose | Duration of storage |
Browsing statistics tool | All | The purpose of this tool is to measure the portal audience (IP address (with anonymisation by 2 bytes): pages visited and their number, number of times each page is displayed, time spent on each page, number of clicks, name and version of the user's web browser, user's operating system, access time stamp, and number and name of documents downloaded) | 13 months |
With regard to "YouTube" videos, the Monaco Santé Portal and the mobile application have chosen to operate in "cookie-free" mode.
THIRD PARTY COOKIES
Some pages of the Monaco Santé Portal and the mobile application display content from third party websites.
The Administration has agreed to the inclusion of links to third party applications which do not place any cookies on the User's terminal from the Monaco Santé portal or the mobile application.
- Browser settings
To manage cookies, it is also possible to set the parameters of the browser.
The User can carry out personalised management of his/her browser with regard to cookies and/or the protection of privacy.
The browser settings can be changed at any time to manage or block cookies.
Cookies that are already on the device can be deleted by deleting the browser history. In this way, all cookies from the various websites visited will be deleted, which will result in the deletion of certain previously saved information (e.g. login details).
Management of cookies is the responsibility of the User of the Monaco Santé Portal or the mobile application. We would like to draw your attention to the fact that certain parts of the Monaco Santé Portal and the mobile application may no longer function optimally after deactivating certain cookies.
The Administration cannot be held responsible for this.
The settings of each browser are different. Here are some links to the instructions for the main browsers:
- For Safari™ : https://support.apple.com/fr-fr/HT201265
- For Chrome™ : https://support.google.com/chrome/answer/95647?hl=fr&hlrm=en
- For Firefox™ : https://support.mozilla.org/fr/kb/activer-desactiver-cookies-preferences
- For Opera™ : http://help.opera.com/Windows/10.20/fr/cookies.html
- For Microsoft EdgeTM : https://support.microsoft.com/fr-fr/windows/supprimer-et-g%C3%A9rer-les-cookies-168dab11-0753-043d-7c16-ede5947fc64d
The User will also be able to browse in private mode by setting his/her browsers.
For more information on cookies, the User may consult the following pages:
http://www.cnil.fr/vos-droits/vos-traces/les-cookies/conseils-aux-internautes/
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